CEO and Founder at Soft Skills Lab
- 12 years of experience leading IT teams
- Managed teams in corporate giants (Deloitte, UralSib) / startups
- Consultant - Product manager-> Founder&CEO
I'm the Ño-founder and CEO of the communication training school Soft Skills Lab, and a professor of negotiation at several universities. At Soft Skills Lab, my team and I help people master a conscious approach to communication that enables them to effectively manage and build relationships. Our expertise spans leadership, conflict resolution, and negotiation. Before launching Soft Skills Lab, I served as a CPO in several startups and worked as a consultant at Deloitte. I have over 12 years of experience leading teams.
A good deal of a project manager’s communication is solving and preventing disputes. With time, every project manager gets better at confrontation, but what if the tactics you use are not the most effective? Let’s analyze common patterns and find how to make them more effective and less time-consuming through a series of practical instruments.
Overview:
This masterclass delves into the significance of emotional intelligence (EI) in project management in new era, highlighting
how self-awareness, empathy, and interpersonal skills can enhance team collaboration and project outcomes.
Key Topics:
Understanding Emotional Intelligence: Defining EI and its relevance in the project management context.
Self-Awareness and Self-Regulation: Recognizing and managing one’s emotions to maintain professionalism and
composure.
Empathy and Social Skills: Understanding team members’ perspectives and fostering a supportive work environment.
Conflict Resolution: Applying EI to navigate and resolve interpersonal conflicts within the team.